Drug Reimbursement Success Stories Across Canada
Real results matter when patient access is on the line. Our regulated health professional team consistently delivers measurable improvements in approval rates, processing times, and patient outcomes across diverse healthcare settings throughout Canada
Proven Results from Coast to Coast
Over our years of service, we've helped hundreds of healthcare organizations navigate complex reimbursement scenarios, secure patient access to essential medications, and optimize their drug access workflows. Here's what our professional approach delivers:
Anonymized Case Studies
To bridge the gap between complex drug reimbursement systems and patient access through professional healthcare navigation.
[CASE STUDY 1 – Real]

Hospital – Ontario
- Challenge: High specialty medication leakage to external pharmacies, resulting in lost revenue and fragmented patient care.
- Solution: Designed and implemented a new internal dispensing and reimbursement workflow, eliminating the need to outsource prescriptions to external pharmacies.
- Results: Increased in-house monthly pharmacy sales nearly fivefold—from $1.0M to $4.8M while improving patient continuity of care.
[CASE STUDY 2– Real]

Hospital – Ontario
- Challenge: Underperforming retail pharmacy sales due to lack of structured drug access processes for complex therapies.
- Solution: Established the Drug Access Facilitator role and developed Ontario’s second-ever dedicated drug access procedure for Multiple Sclerosis clinics.
- Results: Boosted monthly retail pharmacy sales from $135K to $750K, significantly enhancing medication access for specialty patient populations.
[CASE STUDY 3– Real]

Community Pharmacy – Ontario
- Challenge: Limited physician partnerships and patient volume due to lack of dedicated reimbursement navigation support.
- Solution: Provided ongoing drug reimbursement services, enabling the pharmacy to streamline access to specialty medications and reduce administrative burdens for clinics.
- Results: Expanded partnerships to five additional physician clinics, increasing patient reach and strengthening the pharmacy’s reputation as a trusted partner in specialty care.

Continuous Improvement & Outcome Tracking
We don't just deliver services we continuously monitor and optimize outcomes:
- Monthly Performance Reports: Detailed analytics on processing times and approval rates
- Quarterly Business Reviews: Strategic discussions on workflow optimization and results
- Annual Outcome Assessments: Comprehensive analysis of cost savings and patient impact
- Best Practice Sharing: Knowledge transfer to help your team improve independently
All case studies are anonymized to protect client confidentiality. Specific results are documented and available under appropriate confidentiality agreements.
Testimonials
What our clients have to say
Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar. The Big Oxmox advised her
